iHerb is a US company that has been serving customers worldwide since 1996 and ships to over 180 different countries! All iHerb orders are shipped directly from our US fulfillment centers, located in California, Illinois, and Pennsylvania, and internationally, in South Korea and Hong Kong.
General Information
Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
Customs Information
Per government regulations, Overseas businesses are required to collect VAT on low-value goods under 135 GBP supplied to customers in the United Kingdom. VAT has been included in the product price and will be paid directly to Her Majesty's Revenue and Customs (HMRC).
For information about customs, import duties, etc., visit: HM Revenue & Customs, Taxation and Customs Union.
Shipping
All iHerb orders are shipped from our US warehouses to your country by Air Freight.
The Estimated Delivery Date range provided by iHerb reflects the expected timeframe for standard deliveries. However, some orders may be subject to longer transit times due to air freight delays, Customs holds, or any other unforeseen complications outside of iHerb's control.
Restrictions
At iHerb, we respect the rules and regulations of British government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into Great Britain: 7-Keto DHEA (7-Keto Dehyfroepiandrosteron), DHEA (Dehydroepiandrosterone), Hoodia, Kava Kava (Piper methysticum), Melatonin (N-acetyl-5-methoxy tryptamine), Pregnenolone (P5), Whey Protein, Yohimbe (Yohimbine), meat and milk products, and quantities larger than 2kg of powdered infant milk or infant food, Ghee, Medicaments, Organic products.
Contact Us
Click here to get connected with iHerb's customer service.